Last updated: October 26, 2025
1. Introduction
Welcome to FilFix Photo Editing ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact information (email address, phone number)
- Billing and payment information
- Project details and specifications
- Communication records
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address and location information
- Browser type and version
- Device information
- Pages visited and time spent on our site
- Referral sources
2.3 Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information about our cookie usage, please see our Cookie Policy below.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and improving our photo editing services
- Processing payments and managing accounts
- Communicating with you about your orders and services
- Sending marketing communications (with your consent)
- Analyzing website usage and improving our services
- Complying with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in our operations
- When required by law or to protect our rights
- In connection with a business transfer or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Rectification: Request correction of inaccurate information
- Erasure: Request deletion of your personal information
- Restriction: Request limitation of processing
- Portability: Request transfer of your data
- Objection: Object to processing based on legitimate interests
7. Cookie Policy
7.1 What Are Cookies
Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and allow certain features to work properly.
7.2 Types of Cookies We Use
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies without affecting how the site functions.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.
Marketing Cookies
These cookies are used to track visitors across websites to display relevant advertisements. They remember your preferences and help us provide more personalized content.
7.3 Managing Cookies
You can control and manage cookies in various ways:
- Use our cookie consent banner to accept or reject non-essential cookies
- Modify your browser settings to block or delete cookies
- Use browser extensions that block tracking
Please note that blocking certain cookies may affect the functionality of our website.
8. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Address: Cebu City, Philippines 6000
Whatsapp: +63 912 723 6800
Email Us: connect@filfixphotoediting.com
12. Cookie Settings
You can manage your cookie preferences at any time by:
- Clicking the "Cookie Settings" link in our website footer
- Using the cookie consent banner that appears when you first visit
- Contacting us directly to update your preferences